Full Set:

1 X iPhone 11 Mobile Phone
1 X Charger
1 X USB Data Cable
1 X Silicone case
1 X Glass Protector

Simple Set:

1 X iPhone 11 Mobile Phone

1 X Charger

1 X USB Data Cable

1 X Silicone case

1 X Glass Protector

(The accessories are new but NOT original)

1. The battery efficiency of the phone will be less than standard. Normally Battery capacity is about 85%-95%. We do not accept any tests from third-party applications.

2. All accessories are NOT original, but of good quality, and are similar to the original. Any dispute for "Fake accessories" will not be accepted.

3. The phone does NOT support waterproofing, because the housing cover was used before, which has many scratches. Our supplier changed into new housing. Any waterproof function testing will be considered a man-made problem, and we do not accept any dispute or any refund due to this kind of situation.

4. We will test the phone function before shipment. This is a used phone, not brand new. So we don't accept disputes for the reason "fake" or "not new".

5. Since there are too many frauds in PayPal, we don't accept PayPal as a payment method.6. The internal storage will be less than specification since part of it will be occupied by a built-in system and apps. For example, ROM is 128GB, but only 110-123GBcan be used, it is normal.

FAQs

About Shipping:

We only send the packages by Aliexpress Standard Shipping, because this is a mobile phone with a battery, we don't send by DHL/UPS/EMS express shipping and it's hard to clear the customs if using express shipping.

About Warranty:

We provide a 12-month warranty.

Note: (All accessories and Phones with man-made damage and being soaked in water are not in the warranty range,)

But we don't offer a warranty if customers disassemble the phone or repair the phone without permission. Please show us the problem in detail with the IMEI code in the video, we will give the best solution.

(Please don't remove the R-PHONE sticker 20 days after you receive it, otherwise no warranty)

After-sell service:

1. Items returned within 15 days after delivery can be replaced or refunded. For a full refund, please send back the product with full accessories in the package; for repair or replacement, please send only the phone without any accessories.

2. Items returned 15-30 days after delivery, no refund, only repair then send it again.

About Damage or Empty Package:

Please open the parcel in post-officer's presence, If the parcel is damaged or empty(stolen), please ask the post office to provide official certifications, especially the claim request paper.

And please take a complete unpacking video and weight video for everything. or you will not get a full refund, because we sent by Aliexpress online shipping way, all have Proof of delivery

About Clearance the custom:

1. We don't pay any customs fees(TAX), this is International customs duties, buyers need to afford it if any.

If buyers don't pay tax and the packages are returned or lost, we don't take any responsibilities(no refund).

2. For the package declaration, buyers can contact us if any specific requests.